Shipping and Delivery FAQ's
Delivery
When will I get my order?
Usually, it takes 3–7 days to fulfil an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated at 3–4 business days in USA
Remember: Fulfilment Time +Shipping Time = Delivery Date
An estimated delivery date will be given at the time of purchase.
COVID 19 Delivery Delays
Our fulfilment times for all products may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges. Unfortunately, we have no control over shipping delays.
Where will my order ship from?
We work with an on-demand order fulfilment company with facilities all over the world, several that are located in the USA. The fulfilment center closest to you will be used to complete your order.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at customersupport@naturalrefelctionart.com with your order number.
Orders
How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at customersupport@naturalrefelctionart.com .
Revised 12/06/2021